Sales conditions

General conditions

Our company is specialised in buying and selling all new, used, vintage, period and modern Swiss watches: Vintage Rolex, Professional Rolex, Rolex Oyster Perpetual, Rolex Cellini Rolex, Cartier, Patek Philippe, Jaeger LeCoultre, Franck Muller, Omega, IWC, Panerai, Tudor, Hublot, Tag Heuer, Vacheron Constantin, Audemars Piguet, Breguet, Breitling. We are an official dealer, authorised retailer, service assistance centre for TAG HEUER, Rado ., it is a private website not affiliated with brands marketed here.

Shipping methods

Cenciarini Gioielleria uses the Battistolli Group, Ferrari Group armoured car shipping service, Ups,  and each shipment is insured for the value of the item being shipped. The group’s insurance partner is Lloyd’s of London, the largest insurance company in the world, which provides an absolute “All Risks” on first risk coverage of all shipments made by the Battistolli Group or Ferrari Group.

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International shipping


The gioielleria Cenciarini , ships to most international destinations via UPS or Ferrarigroup or FedEx. All duties and customs fees for international shipments are the sole responsibility of the buyer. Check with your local customs office for information prior to purchase.

Insured international shipping anywhere is provided by an associate of the Ferrari Group, door to door.

Only the European Union, up to € 5,000 - € 80; up to € 10 000 - € 120; up to € 20,000 - € 160, including Switzerland.

Hungary, Slovenia, Czech Republic, Poland, Serbia, Turkey, Ukraine, Latvia and Lithuania, up to 5000 € - 140 € ; up to 10.000 € - 200 € ; up to 20.000€ - 300 €.

Delivery time: deliveries can range from 3 days to 6 working days, after confirmation of payment by our bank.
Delivery times depend on several factors: which the destination (if the city with the forwarder's premises, or small town, where there is the headquarters of the forwarder).
High amount of Shipment: we use only ferrarigroup, so the delay may be due also to the customs.
For small amounts, we can deliver in 2 days, maximum 3 working days, (for Europe, USA, Asia, even 4 days) always, after confirmation of payment .


Bank Transfer
Banca popolare dell’Emilia Romagna
IBAN: IT 50 O 05387 24100 000001610827

Bank address : viale Dante n. 80 , 47838 Riccione , (Rimini), tel +39 0541 692386 , mail:,   web site

Postal money order
viale Maria Ceccarini n. 81

The payment for domestic and international shipments, must be made by bank transfer, the goods will be shipped only after payment is received.


On our website and at our point of sale, you will find products which are always accompanied by a Certificate of Guarantee and Ownership. The relative declaration of authenticity signed by our company is available for examination in our Riccione store, viale Maria Ceccarini n. 81. On the products purchased by the customer, the seller's warranty applies, as required by current legislation.

Order acceptance

Once sent, the orders cannot be modified or cancelled by the client. In case of error, please advise us within 24 hours of the order via e-mail to or via fax at +39 0541 692712 , noting the changes to be made to the order.

Right to withdrawal

All sales are subject to Italian Legislative Decree no. 50 of 15/01/1992, which provides for the purchaser’s (only private) right to withdrawal within a term of 7 days from the receipt of the goods.  The purchaser may withdraw from the contract by written notification sent by certified letter, return receipt requested to be sent to: Gioielleria Cenciarini, viale Maria Ceccarini n.81 47838 Riccione (RN), within 7 working days of the receipt of the goods. Notification may also be made by telegram, by e-mail, or via fax to +39 0541 692712 on the condition that it is confirmed by certified letter, return receipt requested, within the successive 48 hours. This right consists in the right to return the purchased merchandise, to be delivered EXCLUSIVELY to our Riccione store, viale Maria Ceccarini 81. The goods shall be examined and, if found integral and without any damage (unused) the amount paid will be credited (within 30 working days) or the item will be exchanged for other products at the client’s choice, for the same amount as the purchased goods. The only exceptions are the shipping, bank costs and customs fees where required, in any case, are at the expense of the client. The goods must not be returned C.O.D. for any reason whatsoever: in this case it will be absolutely refused with no liability on the part of Gioielleria Cenciarini. In any case, we recommend that the client contact us by e-mail at or by telephone to facilitate the return procedure.


  • The prices indicated for the products are inclusive of VAT
  • It is specified that for the purchase: you should always copy of the identity document of the purchaser and the tax code, for foreign customers, requiring only the identity document.
    For companies it is necessary to receive: beyond the data required for billing, including the VAT, to foreign companies the operator code.
    Is issued at the time of shipment, fiscal receipt ; but for billing, you must request in advance to Cenciarini Jewelry.
  • VAT exemption for shipments to countries outside the EU, 
    Are exempt from vat, only brands Tag Heuer and Rado; but remember that shipping costs are higher, because they have to produce, customs documents for export.
  • the shipment is made exclusively with our forwarder, Ferrari group, who performs the procedures of shipping and customs Italian. 
    We do not accept withdrawals from the customer for shipments exempt vat. 
    Always ask, the cost estimate for this type of purchase.
  • It 'possible for customers EXTRA EU, the procedure TAX REFUND, only for brands where we are direct dealers.
  • The package will be delivered to the purchaser’s address by courier. If no one is at home to receive the delivery, notification will be left.
  • Any merchandise that is defective, damaged or shipped by error will be replaced, on condition that we are immediately notified of the presumed defect, damage or error by means of certified letter, return receipt requested. The client may return the goods to our store, viale M. Ceccarini n. 81, 47838 RICCIONE RN. The articles must be integral and in their original condition, we will then proceed with the reimbursement due under law and net of the shipping and/or bank charges.
  • Please note that: the real confirmation of purchase, happens only when we receive the payment at our bank, regardless of the receipt of the bank transfer document , and not just by filling in the form of purchase , independently of receipt of our confirmation of receipt of purchase , to mail !
  • The Cenciarini Jewelry, reserves the right to accept or reject the purchase, even if the payment was made, sending back the money at no additional cost.
  • Confidentiality of personal data (Italian law 6785/96). Please be informed that all personal data will be processed for the purposes of sales, direct  and promotional sales and will not be divulged to third parties.
  • Venue. The contract is governed by Italian law. The Court of Rimini has jurisdiction to resolve to any civil disputes.